• Standard Shipping: Nominal flat fee of ₹50 on orders below ₹500.
• Dispatch Window: Within 24 to 48 hours from order confirmation.
• Delivery Timeline: 2–4 business days (Metros) / 4–7 business days (Rest of India).
1. Serviceable Areas Across India
Sizzler Agro Foods Pvt Ltd delivers Miss Sizzler spices to over 19,000+ PIN codes across India through established courier and logistics partners including Delhivery, BlueDart, DTDC, and India Post.
2. Order Processing & Dispatch Timelines
All orders are freshly packed and processed from our central manufacturing and warehouse facility in Bengaluru:
- Processing Time: Orders confirmed before 1:00 PM IST on working days (Monday to Saturday) are dispatched on the same or next business day.
- Orders placed on Sundays or public holidays are queued and processed on the following business day.
- You will receive an automated dispatch notification with the Air Waybill (AWB) number and courier tracking URL via email and SMS/WhatsApp.
3. Estimated Delivery Timelines
| Region | Estimated Transit Time |
|---|---|
| Bengaluru & Karnataka State | 1 to 2 Business Days |
| Tier 1 Metro Cities (Mumbai, Delhi-NCR, Chennai, Hyderabad, Kolkata) | 2 to 4 Business Days |
| Rest of India (Tier 2 & 3 Cities) | 4 to 7 Business Days |
| North-East & Remote Locations | 6 to 9 Business Days |
4. Shipping Charges & Thresholds
- Orders Above ₹500: 100% FREE delivery across India.
- Orders Below ₹500: Flat nominal shipping fee of ₹50 is added at checkout.
- Bulk / Wholesale Shipments: Freight terms and transport charges for B2B wholesale consignments are calculated individually based on cargo weight and volume.
5. Damaged or Tampered Shipments
We use tamper-evident outer packaging to ensure the integrity of our spices. If you notice that the outer parcel box or envelope is visibly crushed, torn, or opened at the time of delivery:
- Please do not accept the package from the delivery executive, or write "Damaged upon receipt" on the courier delivery sheet.
- Take clear photographs of the damaged parcel and contact our support team within 48 hours at support@misssizzler.com or call +91 90360 96060.
- We will dispatch an immediate replacement pack without any additional cost to you.
6. Delivery Address Inaccuracies
Customers are kindly requested to provide accurate contact details, landmark references, and valid PIN codes. Sizzler Agro Foods Pvt Ltd cannot be held liable for delayed deliveries caused by incorrect recipient details provided at checkout.